Giibox mobile App provides a service that allows users to buy, send and share prepaid virtual tokens called prepaid Giibox tokens or Gtokes that can be redeemed for same or equal value prepaid products and services in our network or partner networks.
User Provided Information
Giibox Mobile Application obtains the information you provide when you download and register Giibox. Registration with us is mandatory in order to be able to use the basic features of Giibox.
When you register with us and use Giibox, you generally provide (a) your name, email, phone number, username, password, profile picture, and other registration information; this information is used to constitute your account in the App. The App service routinely require access to contacts list in your mobile device, including other contacts that you may add, and you consent to us, the permission to access these contact numbers, send SMS notifications for Gtokes or invitation to the service, and affirm that you are fully authorized to release these contacts phone numbers to us. (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use App from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using Giibox, such as contact information, and project management information.
We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.
Automatically Collected Information
In addition, Giibox may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use Giibox.
Does Giibox collect precise real time location information of the device?
Giibox App does not collect precise information about the location of your mobile device.
Do third parties see and/or have access to information obtained by Giibox?
Only aggregated, anonymized data is periodically transmitted to external services to help us improve Giibox and our service. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
What are my opt-out rights?
You can stop all collection of information by Giibox easily by uninstalling Giibox. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at firstname.lastname@example.org
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use Giibox and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via Giibox, please contact us at email@example.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for Giibox to function properly.
We do not use Giibox to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using Giibox, or have questions about our practices, please contact us via email at Privacy@giiboxsupport.com